Ordering information
How does the ordering process work?
Step 1: Choose your product(s)
Choose the products you want and add to your shopping basket by clicking on the 'add to shopping basket' button.
Step 2: Your details
Fill in your billing and delivery address details.
Step 3: Pay
Payment for goods ordered on our website can be made by debit or credit card. Unfortunately, we do not accept Diner’s Club. Payment will be debited from your account when goods are ordered. All prices are quoted in pounds sterling (£) and include VAT (Value Added Tax) at prevailing UK rates.
Step 4: Confirmation
You will be notified that your order is complete on screen. Within minutes you will also receive a confirmation via email confirming receipt of your order from us and also a receipt from Stripe - the company taking care of our secure online payments for us.
If your order is over £75 we may need to contact you before despatching your order. Please ensure that you provide a valid phone number and email address when you place your order. We will not give this information to third parties.
If your order is over £75 we may need to contact you before despatching your order. Please ensure that you provide a valid phone number and email address when you place your order. We will not give this information to third parties.